Not everything outside your plan is hourly, and it is worth being clear which is which.
- Hourly ($175) — one-off engineering: migrations beyond your included hours, performance investigations, custom firewall rules, malware clean-up, data recovery.
- Monthly — ongoing services: Priority/Real-Time Alerting at $25 per instance, private-access VPN at $79, extra environments, longer backup retention.
- Metered usage — billed on your invoice: email sending, and network transfer beyond your plan's allowance at $0.20/GB.
- A quoted engagement — a project or a change of plan rather than a job: high-availability architecture, or root access via Enterprise.
Tell us what you are trying to do and we will tell you which of those it is, before anything starts.
